A good hosting company will also offer you all the necessary software you need to run your sites. Automatic installation of popular software is mandatory. And the web host should be familiar with all the leading e-commerce and traffic analysis packages and make them available to their customers. Likewise, online security has become mandatory and your web host should offer SSL Certificates. On the email side, you want powerful spam filters so you won't be inundated with tons of junk.
Outsourcing your tech support I.T is the key to reducing costs and streamlining processes. This frees up money and allows you to focus your business on tasks that can grow your business and increase your bottom line.
There will be tricky decisions in many areas. Where servers are being used to tech support I.T applications that are used by multiple departments you are going to have to find ways to divide up the expenses between all parties involved. Bozzo went about transitioning to this new way of doing business in a clever fashion.
Having a telephone Managed I.T support uttah is the best option. Clients could be handled better over phone, than through any other media. Nothing can beat the personal touch a telephone conversation can provide. On the negative side, you'll have to prepare for understanding all kinds of pronunciation and slangs. This could become more difficult customers are from different parts of the world. Also be aware that phones have to be attended even if you are vacationing with your girlfriend on a lovely beach.
It is normally your responsibility to make sure the constant maintenance of your IT facilities. But if you have quality service provider, they will be the one that should remind you about your network and server maintenance.
You may have noticed by some of the things I wrote of that I do know some java scripting now. I even know all the answers to questions #1, #2, #3, and #12 and some of #4, #5, #6, #7. I only knew the answers to question #1 on January 31. Thanks to Yahoo! Web Hosting I am a little less ignorant when it comes to these matters.